Receptionist

Boardman Clark is a full-service law firm based out of Madison, Wisconsin, overlooking the Capitol Square. One of the area’s premier firms, we are proud to offer our clients big-firm capabilities with a small-firm handshake.

At Boardman Clark, our approach is grounded in a few guiding principles. We know that the best advocacy starts with an uncompromising ethical backbone, and that trust is not given lightly and must be earned every day. We know the best counsel is thoughtful, unvarnished, and balanced.

Ask our clients and our employees what separates Boardman Clark from other law firms, and they will tell you: the people. Our team is comprised of talented, down-to-earth professionals who thrive in a flexible, supportive work environment within its community-oriented culture. We believe in supporting a diverse and inclusive environment, and a well-rounded, thoughtful approach to work and life. It contributes to the success of our people and our clients and enriches our experience. Here, attorneys enjoy plentiful resources and peer mentorship to promote their professional growth, as well as the flexibility to develop a practice that meets their unique vision and style.

If you are passionate about advocacy and delivering exceptional customer service, appreciate working in a fast-paced environment in the heart of downtown Madison, enjoy variety and challenge in your work, then you should consider joining the Boardman Clark team.

Boardman Clark offers a benefit package which includes Health, Dental and Vision insurance, 401k with profit sharing, Firm paid life and disability insurance, subsidized parking, and various other benefit programs.

Boardman Clark is an Equal Employment Opportunity/​Affirmative Action Employer.

Job Overview

Our busy law firm is seeking a reliable and professional Receptionist to serve as the first point of contact for our firm. This position regularly interacts with clients, the public, and colleagues throughout the firm. The ideal candidate enjoys working with people, values variety in their work, and approaches tasks with strong attention to detail and sound judgment.

Responsibilities

Key Responsibilities

• Greet clients and visitors and notify attorneys and staff of arrivals
• Answer phones, route calls and voicemails, and monitor general email
• Manage conference room schedules, setups, and daily upkeep
• Coordinate deliveries, mail, faxes, and package logging
• Prepare and maintain coffee, water, and hospitality areas
• Track employee in/​out status and update calendars
• Maintain a clean, organized reception area, conference rooms, and kitchens

• Provide coverage for our Intake Coordinator during vacations by conducting conflict checks and managing file intake processes.

• Support general office operations and administrative tasks as needed

Qualifications

• Prior receptionist, front desk, or office services experience (professional services or law firm experience preferred)
• Strong organizational skills and attention to detail
• Excellent communication and customer service skills
• Ability to multitask, prioritize, and work independently
• Comfortable using Microsoft Outlook, Teams, SharePoint, and office technology
• Professional demeanor and reliability are essential

Education

• High School diploma required; Associate degree preferred

Physical Requirements

• Must be able to sit and/​or stand at a desk and work at a computer for prolonged periods.
• Must be able to lift 15 pounds at times.